Privacy Policy

Protecting your privacy. Respecting your trust.

At Fine & Country Algarve, we are committed to safeguarding the personal data of our clients, partners, and website visitors. Your privacy matters to us, and we take every reasonable step to ensure your information is handled securely, transparently, and in compliance with applicable data protection legislation, including the General Data Protection Regulation (GDPR).
This policy explains how we collect, use, store, and protect your personal data, and how you can exercise your rights.

Who we are

This privacy policy applies to Fine & Country Algarve, operated by Fino Propriedades Sociedade de Mediação Imobiliária, Lda, with the main registered office located at:
Fine & Country Algarve – Carvoeiro Office
R. do Barranco, Edifício V/VI, Loja 62
8400-508 Carvoeiro, Lagoa, Portugal
+351 282 354 140
algarveleads@fineandcountry.com

What personal data we collect

We may collect and process the following types of personal data:

Full name, email address, phone number, and postal address
Property preferences or requirements
Financial qualification details (where applicable)
Communication history with our team
IP address and browsing behaviour on our website
CVs and career information (when applying through our “Join Us” page)

We only collect data relevant to the services we provide and your interaction with us.

How we collect your data

Your personal data may be collected in several ways:

When you complete a form on our website
When you contact us via email, telephone, or social media
When you visit our offices in person
Through cookies and analytics tools used on our website
Through referrals or partner agencies, with your consent

Why we use your data

We use your data to:

Provide property advice and services tailored to your needs
Communicate with you regarding listings, offers, or appointments
Facilitate transactions or negotiations
Send relevant marketing updates (only with your consent)
Improve our website and user experience
Comply with legal and regulatory obligations

We do not sell your personal data to third parties.

We may share your data with:

Other Fine & Country offices (domestically and internationally) to assist with your enquiry
Our trusted professional partners (e.g. legal advisors, mortgage brokers) when relevant and with your authorisation
Government authorities, if legally required

All third parties are contractually obligated to protect your data and use it only for agreed purposes.

How we protect your data

We implement appropriate technical and organisational measures to ensure your personal data is protected against unauthorised access, loss, alteration, or misuse. Access is limited to authorised personnel only.

How long we retain your data

Your personal data is retained only as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. You may request the deletion of your data at any time, provided there are no legal or contractual obligations that require us to retain it.

Your rights

Under GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data (“the right to be forgotten”)
Object to or restrict specific types of data processing
Withdraw consent at any time (for marketing or optional services)
Lodge a complaint with a data protection authority

To exercise your rights, please contact us:

algarveleads@fineandcountry.com
+351 282 354 140
Fine & Country Algarve – Carvoeiro Office
R. do Barranco, Edifício V/VI, Loja 62, 8400-508 Carvoeiro

Cookies and website tracking

Our website uses cookies to enhance your browsing experience and analyse usage data. You may manage your cookie preferences at any time through your browser settings. For further details, please refer to our Cookie Policy.

Updates to this policy

This privacy policy may be updated occasionally to reflect changes in our practices, technology, or legal obligations. The most current version will always be published on our website.
Last updated: July 2025

If you have any questions or concerns regarding our privacy practices, please do not hesitate to contact us. Your trust is important to us—and we are committed to honouring it.